Smart Locker Service
Lockers are available 24/7 for you to drop off your laundry and are temporarily assigned to you during your laundry cycle. We collect your laundry at midnight and return your clean laundry the next day.
STEP 1
CREATE YOUR ACCOUNT
  • Sign up either online, at the locker kiosk or through our mobile app
  • Set your laundry preferences online
STEP 2
PUT YOUR LAUNDRY IN A BAG(S)
  • You may use any bag or the Laundrybox bags
  • If not using the Laundrybox bag, tell us if you want your clothes to be cleaned or only ironed by leaving a note in the bag or by using the comment box in our application
  • After your first laundry cycle completes you will be provided with your own reusable Laundrybox bags
STEP 3
DROP OFF YOUR LAUNDRY IN THE LOCKER
  • Login and use the locker assigned to you
  • Select if you want a locker delivery or a home delivery
  • Enter any specific requests, tell us about any stains or declare your garment count (optional)
  • No need to tell us about whether to dry clean or to wash your garments, we will follow the care label instructions for every garment
STEP 4
WE DO YOUR LAUNDRY
  • Your laundry is collected at midnight
  • An invoice will be emailed to you later that day
  • Pay online or by using our mobile app
STEP 5
COLLECT YOUR LAUNDRY THE NEXT DAY
  • Locker deliveries will be done sometime between 5pm-8pm
  • You will get an sms notification once your clean laundry is ready to be collected
  • If your laundry is not picked up by 11.59pm the next day, we will arrange for a home delivery
  • You can pay at the locker kiosk with your card if you have not yet completed your payment
Home Pickup Service
We can collect your laundry anytime between 10am to 11pm and can deliver your clean laundry back to you within 2 days at any time between 3pm-11pm (next day delivery option also available).
STEP 1
CHOOSE A PICKUP OPTION
  • Book a specific time slot for a home pick up
  • Leave your laundry with the concierge
  • Leave your laundry outside your door
  • Request for a callback to book a home pick up
STEP 2
CHOOSE A DELIVERY OPTION
  • Book a specific time slot for a home delivery
  • Collect your laundry from the concierge
  • Collect your laundry from outside your door
  • Request for a callback to book a delivery time
STEP 3
MANAGE YOUR LAUNDRY CYCLE
  • Set your cleanning and packaging preferences
  • Track the status of your laundry cycle
  • Receive your laundry invoices
  • Complete your payments on our mobile app, online or pay the driver using cash or card